Refund Policy

Tryon Fine Arts Center – Refund Policy

Purpose

As a nonprofit organization dedicated to enriching our community through the arts, Tryon Fine Arts Center is committed to delivering quality programming while maintaining operational sustainability. The following policy outlines our guidelines for refunds related to ticketed performances and summer camp registrations. 

Programming Shows (Performances & Classes) 

Refund Eligibility: 

– All ticket sales are final. Refunds will not be granted for missed performances or   scheduling conflicts. 

– If Tryon Fine Arts Center cancels a show, a full refund or account credit will be issued automatically. 

Ticket Transfers: 

– Tickets may be transferred to another person with at least 24 hours notice submitted in writing. – Requests to switch to a different show date are not available at this time. 

Educational Programs/ Classes 

Refund Eligibility: 

– Cancellations made 15 days or more before the class start date are eligible for a full refund minus  a $50 administrative fee. 

– Cancellations made 7 days prior to the start date will receive a 50% refund. – No refunds will be issued for cancellations made less than 7 days before class begins. – Once a class has started, no partial refunds will be provided, regardless of attendance. 

– If a class is cancelled by Tryon Fine Arts Center, participants will receive a full refund or the  option for credit toward a future session. 

Special Circumstances 

We recognize that unexpected situations may arise. Exceptions to this policy may be considered  in the event of medical emergencies or family hardship, and may require documentation.  All exceptions are at the discretion of Tryon Fine Arts Center staff. 

How to Request a Refund 

All refund requests must be submitted in writing to: 

Patricia@tryonarts.org / Sharol@tryonarts.org 

Processing Time 

Approved refunds will be processed within 5 – 7 business days via the original payment method.

Full PDF of policy available for download below